cammy Virtual Account - Android & iOS Mobile Casino App

DANA deposit and withdrawal

DANA is one of our most popular e-wallet partners, especially among users in Jakarta and Surabaya. When you choose DANA as your payment method, we generate a payment link that opens your DANA app or browser session. You authenticate with your DANA PIN or biometric, confirm the amount, and the transaction completes instantly. Your cammy balance updates within seconds—no pending status, no manual confirmation. DANA deposits support a wide range of amounts, from small test transactions to larger deposits for extended play sessions. We don't impose a fixed minimum or maximum; instead, your limit is determined by your DANA account tier and any daily limits your DANA account has set. Withdrawals to DANA follow the same path in reverse: you request a withdrawal in cammy, we process it, and the funds land back in your DANA wallet within minutes. DANA is ideal for players who want speed and simplicity, especially during peak hours when other payment methods might experience delays. If your DANA withdrawal doesn't arrive within the expected window, check your DANA app's transaction history to confirm the payment was sent. If DANA shows a pending status, wait a few more minutes—DANA's backend sometimes takes longer during high-traffic periods. If the withdrawal shows as completed in cammy but hasn't appeared in DANA after subject to verification, contact our support team with your transaction ID and we'll investigate with DANA directly.

OVO and GoPay usage

OVO and GoPay are Indonesia's largest e-wallet networks, and we support both for deposits and withdrawals. The deposit flow is identical to DANA: you select OVO or GoPay, we generate a payment link, you authenticate, and your cammy balance updates instantly. Both OVO and GoPay require your account to be verified with a phone number and ID number before you can use them for payments—this is a requirement from OVO and GoPay themselves, not from cammy. If you haven't verified your OVO or GoPay account yet, do that through their respective apps before attempting a deposit on cammy. Once verified, you can deposit as often as you like. OVO and GoPay both support recurring payments, so if you prefer, you can set up a saved payment method in cammy for faster future deposits. Withdrawals to OVO and GoPay are processed the same way: request a withdrawal, we send the funds, and they land in your wallet within minutes. Both OVO and GoPay charge small transaction fees on some payments—these are deducted by OVO or GoPay, not by cammy. We never add our own fees on top. If you're unsure whether a fee applies to your specific transaction, check OVO or GoPay's fee schedule in their apps. During Imlek or other major holidays, OVO and GoPay sometimes experience higher transaction volumes, which can cause slight delays. If your withdrawal is taking longer than usual, check the OVO or GoPay app's transaction history to see if it's still processing. If it shows as completed but hasn't arrived in your wallet, contact our support team.

BCA, Mandiri, BRI, BNI virtual account

Bank transfers are our most secure payment option and are ideal for larger deposits or users who prefer traditional banking. When you choose a bank transfer, we generate a unique Virtual Account number tied to your cammy account. This number is active for 24 hours. You can transfer from your own bank account using mobile banking, ATM, or by visiting a branch. The transfer must come from an account in your name—we verify this during the deposit confirmation process. Once we receive the transfer, we credit your cammy account within minutes. BCA, Mandiri, BRI, and BNI all process transfers at different speeds depending on the time of day and whether it's a business day. Transfers initiated during business hours usually confirm within subject to verification. Transfers initiated after hours or on weekends may take until the next business day. We don't charge a fee for receiving bank transfers, but your bank may charge you a small transfer fee—check your bank's fee schedule. Virtual Account numbers expire after 24 hours if unused. If you miss the window, simply request a new deposit and we'll generate a fresh Virtual Account number. Withdrawals to your bank account follow the same path: you request a withdrawal, we initiate a transfer back to the bank account you used for your deposit, and the funds arrive within one business day. Some banks process withdrawals faster than others—BCA and Mandiri tend to be quicker than BRI and BNI, but this varies. If your withdrawal is taking longer than expected, check your bank's mobile app to see if the transfer has arrived. If it shows as pending, wait until the next business day. If it shows as completed but you haven't received it, contact your bank's customer service first, then reach out to cammy support with your transaction ID.

Fees, limits and verification

cammy does not charge fees on deposits or withdrawals. However, your payment method provider—DANA, OVO, GoPay, ShopeePay, LinkAja, or your bank—may charge small transaction fees. These fees are set by the payment provider, not by cammy, and are deducted from your transaction. For example, if you deposit our welcome offer via OVO and OVO charges a our welcome offer fee, you'll receive our welcome offer in your cammy account. We're transparent about this: the cammy app shows you the fee before you confirm the transaction. Deposit and withdrawal limits depend on your account verification status. New accounts have lower limits until you complete verification. Verification requires your ID number and a selfie—this is a one-time process that takes a few minutes. Once verified, your limits increase significantly. We don't publish exact limit numbers because they vary based on your payment method and account history, but we show your current limits in the cammy app at all times. If you hit a limit, you can request a temporary increase by contacting our support team. We may ask for additional verification documents if you request a very large increase. Verification is also required if you haven't used cammy for several months or if we detect unusual account activity. This is a standard anti-fraud measure and protects both you and cammy.

Resolving a stalled transaction

If a deposit doesn't appear in your cammy account within the expected window, follow these steps. First, check your payment method's app or your bank account to confirm the money left your account. If it did, note the transaction ID or reference number. Log into cammy and check your transaction history—sometimes a deposit shows as pending for a few extra minutes. If it still shows as pending after subject to verification, or if it shows as failed, contact our support team. Provide your transaction ID, the payment method you used, and the amount. We'll investigate with our payment partner to determine whether the payment was received but not credited, or whether it failed on the payment partner's end. If the payment was received but not credited to your account, we'll credit it manually. If it failed on the payment partner's end, we'll help you reverse the transaction so the money returns to your original account. This usually takes 1-3 business days depending on the payment partner. If the money never left your account, the payment was likely declined. Check your payment method's app for any error messages or blocks. Common reasons for declines include: insufficient balance, daily limit exceeded, account not verified, or a temporary block from the payment provider. Resolve the issue in your payment method's app, then try again in cammy. If you're still having trouble, contact our support team and we can help troubleshoot. Withdrawals can also stall if your account hasn't been verified or if we detect unusual activity. If your withdrawal is pending longer than expected, check your cammy account for any notifications asking for additional verification. Complete any requested verification, and your withdrawal will process. If you don't see any notifications and your withdrawal is still pending after one business day, contact our support team with your withdrawal ID and we'll investigate.